Privacy Policy
Pixel 360 Media is a brand of Dvideo Inc., 7 Rye Ridge Plz #130, Rye Brook, NY 10573. By using this website or engaging our services, you agree to these terms. Last updated: August 4, 2026.
Information We Collect
We collect the contact details you provide through our forms (such as your name, email address, and phone number), the project files you upload to us, and order information. Payments are handled by our payment processor; we never store your card numbers.
How We Use It
We use your information to provide our services, communicate with you about your project, and improve this website. Transactional email is sent through our email provider, and we use standard analytics to understand how the site is used.
Media Storage & Retention
Your files are stored securely with a third-party cloud provider while we work on them, and your project portal stays open for 45 days after delivery. After that we do not guarantee a retention period: we keep material as long as we reasonably can, as a courtesy, so please keep your own copies. Business records are kept as required by law.
Sharing
We share information only with the service providers needed to run the business, such as payment processing, email delivery, and cloud storage. Your information is never sold.
Cookies & Analytics
This site uses standard cookies and analytics tools to keep the site working properly and to understand overall usage.
Your Choices
You can contact us at any time to access or delete the information we hold about you.
Contact
Questions about this policy? Email us at [email protected] or reach out through our Contact page.